Privacy Policy

This Privacy Policy is governed by the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. We collect and process personal data only with your consent or when necessary to fulfill a contract, legal obligation, or our legitimate interest in providing our services.

You may exercise your rights under the Data Privacy Act, including the right to access, correct, object to processing, or request deletion of your personal data, by contacting us at louis@quadral.io.

When you contact us by email, Calendly, or another linked platform, we may receive your name, email address, company or game details, and the information you choose to provide. Website hosting and media providers may also process technical request data needed to deliver the Site. If you allow optional tracking, Google Analytics and Meta Pixel additionally process website activity and online identifiers as described below.

We use this information to respond to inquiries, prepare quotes, and deliver requested services. We do not sell personal data. Limited information may be processed by service providers when necessary to operate the website, communicate with you, or deliver requested services.

We retain information according to its purpose and applicable legal requirements. See Providers, International Processing, and Retention below for the criteria used for inquiries, project records, and optional tracking.

The security of your data is important to us, but no method of transmission over the internet or electronic storage is completely secure. While we use commercially reasonable safeguards, we cannot guarantee that information shared through the Site will never be accessed, disclosed, altered, or destroyed without authorization.

Quadral.io aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you would like to change or remove personal data you have shared with us, please contact us to make the required changes. You may also raise a privacy concern with the Philippine National Privacy Commission.

When you interact with our advertisements on platforms such as Facebook, Instagram, or Messenger, we may collect information that you provide, including but not limited to your name, email address, game details, and any other information voluntarily shared through messaging or lead forms.

Optional analytics and advertising tracking are off until you choose to allow them. You can accept all, reject optional tracking, or select each category independently. Use Cookie settings in the footer at any time to change or withdraw your choices. Rejecting optional tracking does not prevent you from browsing our portfolio or contacting us.

We store your cookie preferences in your browser for up to 180 days, after which we ask again. Essential browser storage supports these preferences and requested features. Withdrawing permission stops future optional tracking by reloading the page with your revised choices. We also attempt to remove accessible Google Analytics and Meta first-party cookies; this does not erase information already received by those providers or cookies stored on their own domains.

Embedded media and external services may process technical data or use their own storage to deliver content you request. Optional cookie preferences govern the Google Analytics and Meta integrations described here; they do not control an external website after you follow a link.

If you allow Analytics, we use Google Analytics 4 to measure page visits, traffic sources, device and browser information, approximate location, portfolio video viewing, and email or booking-link clicks. Google may process IP addresses and browser or cookie identifiers to provide this service. We use these reports to understand and improve the Site.

Our custom contact events report the type of link clicked without including your email message, booking form contents, or link query parameters. A click indicates interest, not a completed inquiry or appointment. Analytics data is retained according to our Google Analytics property settings and Google's applicable retention rules. Cookie durations vary by provider and configuration.

If you allow Advertising, Meta Pixel sends page-visit and email or booking-link click events to Meta. Meta may receive page URLs, referrer information, IP address, device and browser information, timestamps, and cookie identifiers, and may match website activity to Facebook or Instagram activity to measure advertising effectiveness. We do not treat an email or booking-link click as a confirmed lead or booking.

We have not enabled automatic advanced matching and do not intentionally pass contact-form values, email-message contents, email addresses, or phone numbers as custom Pixel parameters. Meta may retain and process received information according to its own policies. Any future use of additional customer matching or remarketing features will require review of the relevant notice and choices.

Recipients may include our website hosting and media providers, Google for permitted analytics, Meta for permitted advertising measurement, and communication or scheduling providers such as Calendly when you use those services. These providers may process data outside the Philippines, including in the United States and other countries where they operate. Their respective privacy policies explain their processing and applicable safeguards.

We keep inquiry information while responding to your request and for relevant follow-up. Project, contractual, and accounting records are kept for service delivery, applicable legal obligations, and resolving disputes. Retention depends on the record's purpose and applicable requirements; you may contact us for details or request deletion, subject to records we must retain. Changing browser consent does not automatically delete previously collected data; contact us to exercise your rights.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.